Privacy Policy of Hope Seed Edutainment™
Last Updated: November 15th, 2024

1. Introduction
At Hope Seed, we respect your privacy and are committed to protecting your personal information and your child's data. This Privacy Policy outlines the information we collect, how we use it, and the security measures we employ to protect your data. By using our services or accessing our app, you agree to the terms of this Privacy Policy.

2. Information
We Collect Personal Information Provided by Parents:
• Name, email address, and payment details for account setup and purchases.
• Profile information for each child, such as name, birthdate, and interests.

Child Information Collected with Parental Consent:
• Data for personalizing the learning experience, such as age, interests, activity completion, and learning progress.
• Usage information, including interactions with the app, lesson completion, and rewards earned.

3. How We Use Your Information
• Personalize and adapt the learning experience for each child, including tailoring activities, progress tracking, and age-specific content.
• Communicate with parents regarding account updates, progress summaries, and support.
• Improve our services and develop new features that enhance the learning experience.
Child data is used solely for educational and support purposes and is never shared or sold to third parties.

4. Data Security and Confidentiality
• Use encryption to safeguard data during transmission and storage.
• Limit access to your data to authorized personnel only.
• Regularly review and update our security practices to ensure the highest standards.
While we work hard to protect your data, please note that no method of electronic storage or transmission is completely secure.

5. Parental Rights and Controls
• Access, review, and update your account information at any time.
• Request the deletion of your child's data by contacting us at welcome@hopeseed.io.
• Withdraw consent for data collection at any time, which may limit certain app features.

6. Data Retention
We retain your data only for as long as it is necessary to provide our services, comply with legal obligations, or as otherwise permitted by law. Upon request, we will securely delete or anonymize your data.

7. Sharing Your Information
• Hope Seed does not sell, trade, or rent personal information to third parties. We may share information only in the following cases:
• With service providers who help us deliver our services (e.g., cloud storage), who are bound by strict confidentiality agreements.
• If required by law to comply with legal obligations, protect our rights, or prevent illegal activity.

8. Updates to Our Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on our website, and we encourage you to review this policy regularly.

9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at welcome@hopeseed.io.
Thank you for trusting Hope Seed with your family's learning journey.

Hope Seed Edutainment™, TORONTO, CA.
All rights reserved, 2024